This may offend some readers.
But only because it’s going to cut close to the bone for many.
And I don’t care if I sound old-fashioned, because actually it’s nothing to do with ‘fashion’ or ‘generation’. It’s got everything to do with basic good manners and respect for other people.
So here goes: how did it get to be “OK” for people to be late for everything?
Because as far as I am concerned, it’s not OK.
In recent years it seems that a meeting set to start at 9am, for some people, means in the general vicinity of any time which starts with the numeral ‘9’. Like 9.30, for example. People drift in at 9.10 or 9.20, or even later. And they smile warmly at the waiting group, as they unwrap their bacon sandwich, apparently totally unconcerned that others have been there since five to nine, prepared and ready to start.
Ten people kept waiting in a meeting for 20 minutes, while some selfish prat idles his way via the coffee shop, is actually 20 minutes times 10, which is 200 minutes wasted – while you keep us waiting because you did not catch the earlier bus. That is more than hours wasted. By you! How much has that cost the business? Shall I send you an invoice?
And an arrangement to meet someone for a business meeting at a coffee shop at 3pm, more often than not, means at 3.10pm you get a text saying ‘I am five minutes away’ which inevitably means 10 minutes, and so you wait for 15 or 20 minutes, kicking your heels in frustration.
And often these ‘latecomers’ are people who have requested the meeting in the first place, are asking for your help, or are selling something. Fat chance, mate!
Your business relies on a series of events to happen in a certain sequence in order for it to work efficiently. Bad time keeping reflects on the business, the staff, the owners and its products.
See how our business programmes can help you implement structure and process.
Give us a call to see how we can help, drop Lynda Moore or Simon Lempriere an email firstname.lastname@example.org More info at our website www.quantumbusinessdynamics.co.nz
Greg Savage is the founder and driving force behind Firebrand Talent Search.This article first appeared at Firebrand Ideas Ignition.